If you’ve experienced bullying, harassment, or feel let down by a service, Nicole & Shane from our Advice Team are here to guide you through the complaints process every step of the way.
Introduction
We know that sometimes things don’t go as smoothly as they should during your time at UL. If you’ve experienced bullying, harassment, or felt let down by a service, you don’t have to go through it alone - our Advice Team is here for a chat and to support you.
Nicole & Shane from our Advice Team are experienced in guiding students through the UL complaints process, & they're here to help every step of the way. It’s totally normal to feel a bit overwhelmed at first, but you don’t need to have all the answers - that’s what we’re here for.
How can we help?
Our Advice Team can:
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Help you understand how the complaints process works
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Support you in putting your complaint together
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Come with you to any hearings
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Connect you with the right supports on campus
You can reach us at advicehub@ul.ie – we’re here to listen and help.