The Student Information and Support Officers (SISC) provide advice and support on a range of academic, personal and financial issues.

Academic Queries

Academic queries

All students can expect to come up against academic challenges at some point. The most important thing to remember is that support is available both from within the university and the independent support of UL Student Life.

You can book a 1-to-1 appointment with Shane or Nicole if you need advice or would like to discuss any concerns you may have.

(Learn more on the SL Advice homepage, where you can book a 1-to-1 meeting.)

Below are some supports that you can avail of to guide you through your academic journey in UL.


Student engagement & support officers

Student Engagement & Support Officers (SESO) are aligned with each of the four faculties. The SESOs are here to assist fulltime undergraduate students in finding the answers to questions and identifying the appropriate academic supports to help them excel during their time in the University of Limerick.

Learn more here.

Science & Engineering Arts, Humanities and Social Sciences

Philip Desmond
Book an Online Appointment
Phone: +353 61 237 894

Cynthia Adubango
Book an Online Appointment
Phone: +353 61 202 838


Kemmy Business School  

Ronan Keane
Book an Online appointment
Phone: +353 61 202 831



Academic registry’s student hub online

Academic registry can help you with UL processes such as:

  • Changing or Leaving Your Course,
  • Module Registration, 
  • Exams, 
  • Grading
  • Progression: Repeats, QCA, Graduation,
  • Exit Awards,
  • Official Letters, Documents & ID Cards
  • Student Status Committee (Module exemption, Leave of Absence, etc.)
  • Accessing your student record and UL Fees Information. 

You can log a call with the academic registry through the student hub here or you can call into them in the main building (E0-001).

Visit TopDesk 

Learning, academic and IT supports

The University of Limerick has a number of helpful student resources that can help you navigate university life. This includes the UL Learning Centre, the Information Technology Division, the Glucksman Library and other important student resources. 

All of these resources can be found on the Student Supports & Resources page here


Student officers

Your student officers (President, Welfare, Academic and Communities) are your representatives at university and are there to help to overcome the challenges associated with university life. If you would ever like to speak to one of your elected officers, we encourage you to get in touch.

You can find their information on our team page.


Academic calendar

The academic calendar is set out at the start of each academic year.

You can find details about key dates such as exams, results and graduation here. All academic calendars, both past and present, can be found here

Applying for an I-Grade

An I-grade may be awarded to students who find themselves in an immediate crisis situation, coming up to or during an exam or final assessment period, which prevents them from being able to sit or complete their exams, assignments or placements. An immediate crisis can relate to ill-health, mental health issues or family bereavement/other family crisis situations.

I-grades can only be awarded for full modules, not component parts of modules and therefore do not apply in the case of mid-term assessments. Your lecturer will be able to advise what alternative arrangements can be made.

If you face an emergency and cannot sit exams you can consider the option of applying for an I-grade (I-Grade Applications | University of Limerick).

You can email Nicole and Shane at to discuss your situation and learn more about I-Grades.