The Advice & Advocacy team provide advice and support on a range of academic, personal and financial issues.

Get Advice

Our Advice & Advocacy team

Need advice, support or simply looking for someone to point you in the right direction? Then talk to our Advice & Advocacy team at UL Student Life. The team is headed by the vastly experienced Nicole Ryan and Shane Laffan. Nicole and Shane can provide advice and support on a range of academic, personal and financial issues. This is not a counselling service but can often act as the first port of call for students enduring stress or in need of advice. Students can access this service through an online booking system. 

You can chat to Nicole at one of their weekly drop-in's every Monday in the Student Centre and every Wednesday at various locations on North Campus. 

Please note: This is the UL Student Life support service, and therefore, it is independent of the university. 

Meet Nicole

Nicole is here for students who are seeking advice and support on any issues that may arise during their time in UL. Nicole can offer a listening ear and provide support on matters such as financial aid, childcare bursary, accommodation and other personal difficulties you may experience during college life. Please do not hesitate to get in contact with her. More information on Nicole can be found here. 

If you have a quick query, feel free to drop an email to: AdviceHub@ul.ie

If you would prefer to chat to Nicole 1-to-1 you can come to the drop-in which runs every Monday 10.30-12.30am on the 2nd floor foyer of the Student Centre. 

Meet Shane

Shane Laffan can assist you with queries relating to your academic affairs and welfare. Our support team provides advice on a range of topics including accommodation issues, accessing mental health support services, financial worries, resolving exam/lecture/assessment issues, and dealing with complaints. More information on Shane can be found here.  

If you have a quick query, feel free to drop an email to: AdviceHub@ul.ie

If you would prefer to chat to shane 1-1, you can do so using the button below. You can arrange a call via:

  • Phone
  • Video
  • In-person
book a Chat with Shane

Looking for advice?

A lending ear can help you navigate your way through college life. If you are looking for support, you can chat to Shane or Nicole. If you are looking to find information on a specific topic, you can also check out our resource pages linked below: